Privacy Policy

Ohana Wai LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services. By using our services, you agree to the practices described in this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, and other details you provide when requesting services or communicating with us.
• Service Information: Details about your pool or spa, service preferences, and any relevant property information.
• Payment Information: Billing details necessary to process payments for services.
• Usage Data: Information about how you interact with our website or communications, such as IP addresses and browser types (if applicable).

We use your information to:

• Provide pool and spa maintenance and repair services.
• Respond to inquiries, schedule appointments, and maintain customer relationships.
• Send invoices, service updates, and notifications about your account or appointments.
• Improve our services and customer experience.

We do not sell or rent your personal information. Your information is only shared in the following circumstances:

• Service Providers: With trusted third parties who assist us in delivering services (e.g., payment processors or contractors). These parties are required to maintain confidentiality.
• Legal Requirements: If required by law, subpoena, or to protect our rights and safety.

We retain your information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. If you request deletion of your data, we will honor your request, except where retention is required by law.

We take appropriate security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

You have the right to:

• Access, correct, or delete your personal information.
• Request information about how your data is used.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us via the contact information provided at www.ohanawaiservices.com.

If our website uses cookies or tracking technologies, they are only used to improve your browsing experience. You can disable cookies in your browser settings if preferred.

We may update this Privacy Policy from time to time. Any updates will be posted on our website, and the "Last Updated" date will reflect the most recent changes. Please review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us via the contact information provided at www.ohanawaiservices.com.